In collaboration with VINNOVA, the City of Västerås has established MISTEL, a testbed for innovations in elderly care.

The testbed is an arena for meetings between innovators and future users of their innovations. The three-year project was launched in September 2013. In March 2017 MISTEL went from project to a business within the City of Västerås.


MISTEL will be an easily accessible and functional centre of excellence that builds on networks and co-operation in order to develop vital innovations for elderly and disabled people. MISTEL’s concept will achieve success both nationally and internationally.

Kvinna i rullstol som åker nedför en rullstolsramp.
Kvinnlig personal på servicehuset pratar med en äldre kvinna som bor där.


The goal is for MISTEL to help in the development of tomorrow’s elderly care through new innovations. MISTEL will also help to create an innovation friendly climate that brings increased growth to the region.

MISTEL offers innovators a range of services, depending on the innovation and where it is in the development process, with testing by end-users as a core element. The tests take place almost entirely in real environments, that is, in the homes of elderly and disabled people and in sheltered housing. MISTEL also offers the innovators a special test apartment.

The testbed is open to all types of innovations – products, services, methods and means of organisation. In addition to innovations in elderly care, MISTEL is also open to innovations for elderly and disabled people who are not dependent on health and personal care.

MISTEL is run with a large network of partners, ranging from companies that are focused on development, business support organisations and universities to care providers and organisations for the retired.

MISTEL is a Swedish acronym for “Meeting place for Innovation in Co-operation – Testbed for Quality of Life”.


Caroline Pros

Project manager

Since the autumn of 2021, I work as a project manager in the City of Västerås and am a part of MISTEL. A very exciting assignment where I take with me my experiences as an occupational therapist in the municipal activities. MISTEL gives me the opportunity to be involved and contribute to the community care services of the future where innovations created together with the intended user are an important part. I feel joy in my work when I see that the work we do together will lead to improvements for the citizen, both now and in the future!


Karin Hedberg

Project manager

I am a market economist and have worked in the publishing industry as a marketing manager for many years. I have been employed as a project manager in the City of Västerås since December 2012. Through MISTEL, I have an opportunity to meet many different people in a variety of situations. I have a passion for establishing co-operation and good relationships. Spotting opportunities for change and being involved in developing new solutions for elderly and disabled people makes going to work every day a pleasure.